Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Playamo, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. Please play responsibly and within your means.

If you find yourself gambling to make money or recover losses, it may be time to seek support.

Age Verification

Online gambling in Canada is restricted to individuals who are at least 18 years of age or the legal gambling age in your province. Some provinces have higher age requirements.

Playamo requires all players to verify their age and identity. If you are under the legal gambling age in your jurisdiction, you are not permitted to use this service.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate problem gambling:

• Spending more time or money on gambling than intended
• Constantly thinking about gambling or past gambling experiences
• Gambling with increasing amounts of money to achieve the same level of excitement
• Feeling anxious or irritable when trying to reduce or stop gambling
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount of time or money spent
• Neglecting work, school, family, or other important responsibilities
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Experiencing relationship problems due to gambling
• Jeopardizing education, career, or important relationships

Self-Help Tools & Player Protection Features

Playamo offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Establish maximum loss limits to cap your potential losses during a specific period.
• Reality Checks: Receive periodic notifications during your gaming session reminding you how long you've been playing and how much you've spent.
• Session Time Limits: Set automatic time limits for your gaming sessions.
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period.
• Account Closure: Permanently close your account if you wish to stop gambling entirely.

To access these tools, log into your Playamo account and visit the Responsible Gaming section in your account settings.

Get Help - Canadian & International Support Organizations

If you or someone you know is struggling with problem gambling, confidential support is available:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides information, resources, and support for problem gambling in Canada.
• Gambling Helpline (Provincial Services)
  Contact your provincial gambling helpline for local support and treatment options. Most provinces offer free, confidential counseling services.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential and free)

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Provides free support, counseling, and information about problem gambling.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme allowing you to exclude yourself from all licensed operators.

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counseling and support services available 24/7.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Provides information and support resources for problem gambling in German.

If You Need Help, Reach Out Today

There is no shame in seeking help for problem gambling. Support services are confidential, free, and available to assist you. If you recognize a problem, contact one of the support organizations above or speak with a healthcare professional.

Remember: Help is always available, and recovery is possible.